Management of ChangePrepare a report for the senior management of an Essay

Management of ChangePrepare a report for the senior management of an organisation of your choice identifying an agenda for a management of change programme - Essay Example The role of a leader and communication will be taken into account to reduce resistance to change and speed the process of change. Prescription for change High rates of its development, great volumes of currency receipts have an active influence on various sectors of economy that promotes formation of hotel industry. The most well known Hotel chains are Hilton, Radisson, Sheraton, Crowne Plaza, Holiday Inn and Ramada, Concord, and Ritz. The development of hotel industry is a current need. The history of development of various hotel corporations, as a rule, testifies, that the level of profit is a result of quality service. The main objective of hospitality operator is to maintain the level of service quality and develop strategies to improve their services. The organization under analysis is Hilton hotel chain. It should be noted that hotels and environments have a two-way reciprocal relationship. On the one hand, hotels are open to, and dependent upon, the social and physical environment that surrounds them. Hotels need financial resources and political legitimacy (a set of laws by which to operate) provided by outside institutions and governments (Hayes, Ninmeier, 2003). Customers are significant members of the environment. And knowledge and technology are also a part of the environment: they are produced by other actors in the environment and purchased by the organization as educated labor or as pure knowledge assets. Organizational environments change includes changing knowledge and technology, new values, new markets, and changes in the global distribution of wealth. Environmental change is a main cause of organizational failure. As environments change, they pose new problems for managers of organizations. New knowledge, for instance, can invalidate the existing knowledge of an entire hotel industry. When environments become turbulent, complex, and resource constrained, the knowledge and skills that Hilton hotels once possessed can become useless, and even a hindrance to change. Hilton hotels will acquire new knowledge and technology, and employ these assets in production quickly. From a Hilton management standpoint, technology is a major environmental factor that continually threatens existing arrangements. At times, technological changes occur so radically as to constitute a "technological discontinuity," a sharp break in industry practice that either enhances or destroys the competence of firms in an industry. Fast-changing technologies, such as information technology, pose a particular threat to organizations. To ensure customer satisfaction Hilton hotels should implement and develop new strategy based on Web services. It is not a unique and a new form of service (some hotel chains have already used this service, but still it is one of the most beneficial area for attracting a new customers). The idea of web-enabling Hilton hotels is to provide hotel management companies with the tools they need to compete more e effectively and to grow their businesses successfully. With the help of Internet Hilton hotels, known for its patchy supply chain and bungling circulation processes, will have the possibility to improve efficiency, inventory, audit control and to diminish infrastructure and operation costs by web-enabling their business online. Internet will support the hotel industry to be better equipped to handle business desires, paying attention to clients' needs, competitors and

The microsoft case Assignment Example | Topics and Well Written Essays - 500 words

The microsoft case - Assignment Example onopolizing, attempts for monopolization, conspiring or combining with other people with the motive to monopolize part of a  trade  among several States. However, Microsoft was aiming at gaining the monopoly power in the PC market (Economides, 2001). Yes,  I do agree that Microsoft was trying to gain monopoly power in the computer software industry.  Microsoft  mismanaged the opportunity of being the leading market holder in the computer industry, which led to antitrust behavior investigations. The Company had managed to  attain  95% market share through antitrust behaviors (Brinkley & Lohr, 2000). The reports led to the  investigation  for determining whether Microsoft is aiming at establishing a monopoly in the market of the computer software. There have been numerous facts proving that Microsoft was making  efforts  monopolize  the  industry  of software. The creation of Microsoft Office as a package that comprises of packages that are  entirely  assisting the  professional  was a deliberate move to monopolize the market. Microsoft  was also sued  due to developing an operating system that had Windows Media Player; thus, engaging the real media player in unfair competition (Brinkley & Lohr, 2000). In Monopoly markets, Companies have market  power in given segments that  involve  the  production  of commodities. The Monopolies are also the price makers of the products produced. In the case where Government Monopoly  is involved, the government controls accessibility to production. The Government monopoly relates to a monopoly of government cooperation or an agency. However, there are Pros and cons to the natural monopoly. The natural monopoly results due to businesses that require a high start up costs in order to operate in a given business. To the company, monopoly ensures that unnecessary competition is avoided; this results to increased marginal revenue and  strong brand name (Tucker, 2010). Monopoly ensures that an organization enjoys economies of scale